Privacy Policy
Effective Date: 3/15/2026
At Curated Quarters LLC, your privacy and the security of your personal information are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your information, as well as your rights regarding your data. By using our website or services, you agree to the practices described in this Policy.
1. Information We Collect
We may collect personal, financial, technical, and property-related information whenever you interact with our website, request a quote, or use our services. This may include, but is not limited to:
- Contact information, property details, access credentials (e.g., door codes, gate codes, security instructions), and service preferences.
- Payment or billing information necessary to provide and process services.
- Technical information such as IP addresses, browser/device information, website usage, and cookies/analytics data.
- Marketing source information, including how clients heard about us.
- Any other information you voluntarily provide or that is necessary to deliver, maintain, or improve our services.
This approach allows us to collect the information necessary for both residential and commercial services, including sensitive data like home attributes or financial information, without limiting future operations.
2. How We Use Your Information
Your information may be used to:
- Provide, maintain, and customize cleaning services.
- Respond to inquiries, schedule walkthroughs, and prepare proposals.
- Communicate service updates, promotions, or changes.
- Comply with legal obligations, prevent fraud, and enforce our policies.
- Improve our website, services, and business operations.
- Operate our business using software systems and third-party service providers, including Customer Relationship Management (CRM), scheduling, accounting, communication platforms, and analytics. These systems may access personal information to manage appointments, employee assignments, billing, and client communication.
3. Data Storage and Third-Party Processors
We store all information securely on encrypted servers located in the United States. Third-party processors may include cloud-based CRM, scheduling platforms, payment processors, email marketing, website hosting, and analytics.
Sensitive information, including access credentials and financial data, is stored with enhanced encryption and restricted access only to authorized personnel. All third-party processors are contractually bound to protect confidentiality and follow industry-standard security practices.
4. Sharing and Disclosure
We do not sell or rent personal information. We may share information only when necessary to:
- Deliver services through authorized personnel.
- Comply with legal requirements, court orders, or government requests
- Protect the rights, property, or safety of clients, employees, or the public.
- Facilitate communication and marketing via authorized third-party service providers. For example, we may share email addresses or other contact information with trusted email marketing platforms to send service updates, promotions, or newsletters.
All third-party providers are contractually obligated to protect your information and use it solely for the intended purpose. Sensitive residential data, such as door codes, gate codes, or payment information, is never shared for marketing purposes.
5. Data Security and Breach Notification
We implement industry-standard security measures, including encryption at rest and in transit, restricted access controls, and regular audits, to protect your personal information.
However, no system is completely secure. Despite our efforts, breaches or unauthorized access may occur. In the event of a data breach, we will promptly investigate, notify affected individuals and authorities as required by law, and take corrective measures to prevent future incidents. Breaches involving sensitive residential information, including access credentials or payment data, will trigger immediate notification to affected clients.
6. Your Rights & Managing Your Information
Depending on your jurisdiction, you may:
- Access, correct, update, or request deletion of your personal data.
- Withdraw consent for marketing purposes.
- Request restrictions or object to processing.
- Receive a portable copy of your data in a usable format.
Clients may manage or update their information by contacting us via the email at privacy@curatedquarters.com. You can also safeguard your data by:
- Using strong passwords and keeping login credentials confidential.
- Ensuring secure access for any shared devices.
- Limiting sharing of sensitive information unless necessary for services.
7. Children’s Privacy
Our business does not knowingly provide services to children. While we cannot control whether a child accesses our website, services and communications are intended for adults and authorized representatives of properties.
We comply with the Children’s Online Privacy Protection Act (COPPA) and upon discovery we will promptly delete any personal information inadvertently collected from children.
8. Cookies and Tracking
We use cookies and analytics tools to enhance website performance and user experience. Cookies do not collect personally identifiable information unless voluntarily provided. You may disable cookies via your browser, though some features may not function properly.
9. Retention of Personal Information
We retain personal information as necessary to operate our business, provide services, comply with legal obligations, and maintain accurate records. Sensitive information, including access credentials and payment data, is stored securely using encryption and access controls.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in practices, laws, or technology. Updates will be posted on this page with a revised effective date.
11. State, International, and Additional Privacy Rights
California Privacy Rights
California residents have rights under the CCPA and CPRA, including access, deletion, opt-out, correction, and data portability.
Rights for Virginia, Colorado, Connecticut, and Utah Residents
Residents may access, correct, delete, or receive a portable copy of personal information and optout of processing for targeted advertising.
Rights for All Other U.S. States
States with mandatory breach notification (e.g., Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Washington, West Virginia, Wisconsin, Wyoming) may provide rights including: notice of a data breach, limiting certain uses of personal information, or opt-out of information sharing.
Residents may contact us via the email at privacy@curatedquarter.com to exercise their rights.
International Customer Privacy
Clients outside the U.S. consent to the transfer of personal information to the U.S., where it may be stored or processed under U.S. data protection practices.
Ownership and Transfer of Customer Data
If Curated Quarters LLC is sold, merged, or acquired, customer information may be transferred as part of the business assets. This includes all personal, residential, and commercial data collected in connection with services. Operational control of your data may be assigned to the new owner, while clients retain rights to access, correct, or delete their personal information under applicable law.
12. Contact Us
If you have questions about this Privacy Policy, believe your data has been compromised, or wish to exercise your privacy rights, please contact:
Curated Quarters LLC
700 Highlander Blvd #505
Arlington, Texas 76015
privacy@curatedquarters.com